Returns & Exchanges
At Merchant Menswear, we stand by the quality of our garments and offer a 30-day return window for all unworn items in their original packaging. We aim to make your exchange or refund process as seamless as the fit of our tailored apparel.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box, ensuring all hangtags are attached and the garment is in its original condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing