Frequently Asked Questions

Everything you need to know about your Merchant Menswear experience.

What is your return policy?

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited 2-day shipping is also available at checkout.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Merchant Menswear ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Are your materials sustainably sourced?

We are committed to quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or ethically sourced wool from certified suppliers.